FAQ

QUESTION:

How can I find out about up and coming shows?

ANSWER:

There are many ways you can find out about our up and coming shows. You can check here for the latest additions, as well as our Myspace, our Facebook, or you can follow us on Twitter. Also, check out the weekly Ventura Theater strip ad In the Santa Barbara News Press, Santa Barbara Independent, Ventura County Star, Ventura County Reporter, and the Ojai Valley Voice every week. Or go to Ticketmaster.com and search for Ventura Theatre.

QUESTION:

How does WILL CALL ticketing work?

ANSWER:

If you purchase tickets through ticketmaster, and you have selected the WILL CALL option the tickets will be available to you after 5PM on the day of the show at the Ventura Theater Box office. Remember to check your receipt to be sure that you have selected the WILL CALL option, and not the RETAIL PICKUP LOCATION option. We will not have your tickets ready if you have selected the latter. It is always a good idea to bring your order number, and/or receipt as well.

QUESTION:

My friend cannot make it to the show. How do I pick up his or her
tickets from Will Call?

ANSWER:

Present a photocopy of the original purchaser’s identification and credit card and a signed note expressing permission for you to pick up his/her tickets. Please note that you will not be able to pick up the order without this.

QUESTION:

My friend won tickets on the radio, but cant make it. Can I pick up those tickets?

ANSWER:

No. Tickets won on a radio station giveaway are absolutely non-transferable.

QUESTION:

Do you have wheelchair access?

ANSWER:

Yes, our staff will escort you and facilitate your entrance to the Theater.

QUESTION:

Is food available?

ANSWER:

Yes. The Ventura Theatre has food available,which includes: Tri-Tip sandwiches, Hamburgers, Chicken Sandwiches, and other food. Check with our food stand to see what else may be available that night.

QUESTION:

Is there a bar?

ANSWER:

Yes, we have three bars. You must get a wristband and prove that you are 21 or older to drink

QUESTION:

How can I purchase tickets for a Ventura Theatre show?

ANSWER:

You may purchase our tickets on the ticketmaster website, or charge by phone (805) 653-0721. All Ventura Theatre show tickets are also sold at the Ventura Theater Box Office, Monday-Saturday 11:00am – 6:00pm.

QUESTION:

What are the Ventura Theatre BOX OFFICE HOURS?

ANSWER:

The Ventura Theatre Box Office is open 11:00am – 6:00pm Monday – Saturday. On show nights the box office may stay open later, depending on the show.

QUESTION:

How can I pay for my tickets at the Ventura Theatre Box Office?

ANSWER:

The Ventura Theatre Box Office accepts cash, Visa, Mastercard, and Discover. No Checks, no American Express.

QUESTION:

Are there any age restrictions to see a show at the Ventura Theatre?

ANSWER:

The Majority of our shows are all ages, however there is a possibilty that there may be an age restriction on one of our upcoming events. Please call to be sure before purchasing tickets.

QUESTION:

Is there smoking inside the theatre?

ANSWER:

Absolutely not. The Ventura Theatre is a non-smoking venue, per California state law. But there is a Smoking Section located outside.